All Systems Operational

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Welcome to the Odysseyware Status page. Check back here to verify whether there are known problems that are being worked on.

We have identified sporadic issues within specific sections of the Odysseyware platform causing intermittent slowness and errors. We are taking extra steps, including working with an outside firm to help diagnose and resolve these issues.

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(877) 251-6662
Monday-Friday 7:30 a.m. - 9:30 p.m. (EST)
Saturday-Sunday 9:00 a.m. - 5:00 p.m. (EST)

Odysseyware (LMS) Operational
Odysseyware Academy (Odysseyware LMS) Operational
Odysseyware Enrollments ? Operational
Odysseyware Academy (Genius/SIS) Operational
Odysseyware API (OASIS) ? Operational
Chat ? Operational
LTI Service Operational
Writer Tool Operational
Search Service Operational
Odysseyware.com ? Operational
90 days ago
100.0 % uptime
Today
ClassPace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 24, 2021
Resolved - This incident has been resolved.
Jul 24, 08:34 MST
Monitoring - We are pleased to announce that the Odysseyware platform is currently functioning normally.

As previously reported, students and educators were having difficulty logging on and using the platform.

Our Operations team has implemented a solution and it appears to have resolved this issue. We will actively monitor the service to ensure the issues do not recur. Thank you for your patience.
Jul 23, 02:20 MST
Update - Our Operations team is investigating the issue previously reported on the Odysseyware platform and will provide an update as soon as possible.
Jul 23, 00:18 MST
Identified - The previously reported issues have resurfaced once again.

Students and educators may have difficulty logging in and using the platform.

Our Operations team is currently engaged and investigating the issue. We apologize for the inconvenience and will provide an update as soon as possible.
Jul 22, 23:14 MST
Update - The previously reported system disruption is still under review. We will share our findings as soon as possible.
Jul 22, 12:37 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 06:56 MST
Identified - The previously reported issues have resurfaced again.

Students and educators may have difficulty logging in and using the platform.

Our Operations team is currently engaged and investigating the issue. We apologize for the inconvenience and will provide an update as soon as possible.
Jul 22, 06:37 MST
Monitoring - We are pleased to announce that the Odysseyware platform is currently functioning normally.

As previously reported, students and educators were having difficulty logging on and using the platform.

Our Operations team has implemented a solution and it appears to have resolved this issue. We will actively monitor the service to ensure the issues do not recur. Thank you for your patience.
Jul 22, 05:29 MST
Update - The previously reported system disruption is still under review. We will share our findings as soon as possible.
Jul 22, 04:35 MST
Update - We appreciate your patience as we scrutinize the cause for the issues reported earlier. Our operations team is working to implement a fix, and we will provide further details when they become available.
Jul 22, 03:30 MST
Update - Our Operations team is investigating the issue previously reported and will provide an update as soon as possible.
Jul 22, 02:34 MST
Update - We are still examining the underlying issues resulting in the reported problems. Thank you for your patience.
Jul 22, 01:08 MST
Identified - The previously reported issues have resurfaced.

Students and educators may have difficulty logging in and using the platform.

Our Operations team is currently engaged and investigating the issue. We apologize for the inconvenience and will provide an update as soon as possible.
Jul 21, 23:19 MST
Monitoring - We are pleased to announce that the Odysseyware platform is currently functioning normally.

As previously reported, students and educators were having difficulty logging on and using the platform.

Our Operations team has implemented a solution and it appears to have resolved this issue. We will actively monitor the service to ensure the issues do not recur. Thank you for your patience.
Jul 21, 17:46 MST
Update - The previously reported system disruption is still under review. We will share our findings as soon as possible.
Jul 21, 14:34 MST
Update - We are continuing to work on a fix for this issue.
Jul 21, 12:49 MST
Update - We appreciate your patience as we scrutinize the cause for the issues reported earlier. Our operations team is working to implement a fix, and we will provide further details when they become available.
Jul 21, 10:03 MST
Update - We are still examining the underlying issues resulting in the reported problems on the Odysseyware platform. Thank you for your patience.
Jul 21, 08:23 MST
Update - The previously reported system disruption is still under review. We will share our findings as soon as possible.
Jul 21, 05:40 MST
Identified - The Odysseyware platform is currently experiencing an outage.

Students and educators may have difficulty logging on and using the platform.

Our Operations team has identified the issue and is currently preparing a solution. We apologize for the inconvenience and will provide an update as soon as possible.
Jul 21, 02:37 MST
Investigating - The Odysseyware platform is currently experiencing an outage.

Students and educators may have difficulty logging on and using the platform.

Our Operations team is currently engaged and investigating the issue. We apologize for the inconvenience and will provide an update as soon as possible.
Jul 21, 01:11 MST
Completed - We are pleased to announce that the Odysseyware platform is now functioning normally.
Jul 24, 02:03 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:03 MST
Scheduled - The Odysseyware platform will be undergoing maintenance on July 23, 2021 between 11 PM and July 24, 2021 11 AM PST. The Odysseyware platform will experience brief outages during which students and educators will be unable to access the service. We apologize for any inconvenience this may cause and we appreciate your patience.
Jul 23, 13:51 MST
Jul 23, 2021
Jul 22, 2021
Jul 21, 2021
Jul 20, 2021
Resolved - This incident has been resolved.
Jul 20, 10:06 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 20, 09:30 MST
Investigating - The Odysseyware platform is currently experiencing a partial outage issue with Clever redirect to Odysseyware.

Educators and students may have difficulty redirecting from Classlink and Clever.

Our Operations team has identified the issue and is currently implementing a solution. We apologize for the inconvenience and will provide an update as soon as possible.
Jul 20, 09:08 MST
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
Resolved - This incident has been resolved.
Jul 16, 19:50 MST
Identified - The issue has been identified and a fix is being implemented.
Jul 16, 18:57 MST
Investigating - The Odysseyware platform is currently experiencing a degraded performance issue with enrollment course search feature.

Educators may have difficulty enrolling students in courses.

Our Operations team has identified the issue and is currently implementing a solution. We apologize for the inconvenience and will provide an update as soon as possible.
Jul 16, 18:57 MST
Jul 15, 2021
Resolved - This incident has been resolved.
Jul 15, 15:15 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 15:01 MST
Identified - The issue has been identified and a fix is being implemented.
Jul 15, 14:27 MST
Investigating - The Odysseyware platform is currently experiencing a degraded performance issue with some assignment question types.

Students and educators may have difficulty accessing Drag and Drop questions and answers due to a certificate expiration.

Our Operations team has identified the issue and is currently implementing a solution. We apologize for the inconvenience and will provide an update as soon as possible.
Jul 15, 14:27 MST
Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021
Completed - The scheduled maintenance has been completed.
Jul 12, 09:14 MST
Scheduled - We will be upgrading a portion of the Edgenuity Odysseyware infrastructure this Thursday, July 8th starting at 9:00 pm PST/ 11:00 pm EDT. This upgrade is part of our effort of continuous improvement to system response time and stability.

Some Students and educators will be unable to access Edgenuity Odysseyware from 9:00 pm PST/ 11:00 pm EDT to approximately 9:30 pm PST/ 11:30 pm EDT. Please inform your students and other educators about the possible disruption.

We apologize for the inconvenience and appreciate your patience as we work to serve our students and educators better.
Jul 8, 14:17 MST
Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.