All Systems Operational

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Welcome to the Odysseyware Status page. Check back here to verify whether there are known problems that are being worked on.

We have identified sporadic issues within specific sections of the Odysseyware platform causing intermittent slowness and errors. We are taking extra steps, including working with an outside firm to help diagnose and resolve these issues.

Need Technical Support?
(877) 251-6662
Monday-Friday 7:30 a.m. - 9:30 p.m. (EST)
Saturday-Sunday 9:00 a.m. - 5:00 p.m. (EST)

Uptime over the past 90 days. View historical uptime.
Odysseyware (LMS) Operational
Odysseyware Academy (Odysseyware LMS) Operational
Odysseyware Enrollments ? Operational
Odysseyware Academy (Genius/SIS) Operational
Odysseyware API (OASIS) ? Operational
Chat ? Operational
LTI Service Operational
Writer Tool Operational
Search Service Operational
Odysseyware.com ? Operational
90 days ago
100.0 % uptime
Today
ClassPace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 25, 2020

No incidents reported today.

Sep 24, 2020
Slowness accessing the Odysseyware platform
Resolved - This incident has been resolved.
Sep 24, 10:49 MST
Investigating - Our monitoring systems indicate some Odysseyware customers are experiencing an issue. We are actively working to address the issue and will update this page as more information is available.
Sep 24, 09:28 MST
Sep 23, 2020

No incidents reported.

Sep 22, 2020
Odysseyware Chat Feature Unavailable
Resolved - This incident has been resolved.
Sep 22, 22:03 MST
Investigating - Our monitoring systems indicate some Odysseyware customers are experiencing an issue. We are actively working to address the issue and will update this page as more information is available.
Sep 22, 06:51 MST
Sep 21, 2020
Slowness accessing the Odysseyware platform
Resolved - This incident has been resolved.
Sep 21, 14:27 MST
Investigating - We are currently investigating this issue.
Sep 21, 10:34 MST
Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Slowness accessing the Odysseyware platform
Resolved - This incident has been resolved.
Sep 17, 13:18 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 12:01 MST
Investigating - We are currently investigating this issue.
Sep 17, 11:20 MST
Sep 16, 2020
Slowness in the Odysseyware platform
Resolved - This incident has been resolved.
Sep 16, 12:26 MST
Identified - The issue has been identified and a fix is being implemented.
Sep 16, 11:30 MST
Investigating - We are currently investigating this issue.
Sep 16, 10:58 MST
Sep 15, 2020
Slowness in the Odysseyware platform
Resolved - This incident has been resolved.
Sep 15, 11:54 MST
Identified - The issue has been identified and a fix is being implemented.
Sep 15, 11:23 MST
Investigating - An issue in our infrastructure causing slowness accessing the Odysseyware platform has been identified. Our engineering team is addressing this issue as our highest priority.
Sep 15, 11:16 MST
Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

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