All Systems Operational

About This Site

Welcome to the Odysseyware Status page. Check back here to verify whether there are known problems that are being worked on.

We have identified sporadic issues within specific sections of the Odysseyware platform causing intermittent slowness and errors. We are taking extra steps, including working with an outside firm to help diagnose and resolve these issues.

Need Technical Support?
(877) 251-6662
Monday-Friday 7:30 a.m. - 9:30 p.m. (EST)
Saturday-Sunday 9:00 a.m. - 5:00 p.m. (EST)

Odysseyware (LMS) Operational
Odysseyware Academy (Odysseyware LMS) Operational
Odysseyware Enrollments ? Operational
Odysseyware Academy (Genius/SIS) Operational
Odysseyware API (OASIS) ? Operational
Chat ? Operational
LTI Service Operational
Writer Tool Operational
Search Service Operational
Odysseyware.com ? Operational
90 days ago
100.0 % uptime
Today
ClassPace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 17, 2021

No incidents reported today.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021
Resolved - We are pleased to announce that the Odysseyware platform is now functioning normally. We apologize for the problems reported earlier, and are confident that the underlying issue has been fixed.

If you are still experiencing issues, please reach out to CustomerSupport@edgenuity.com
Oct 14, 11:40 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 10:33 MST
Update - We are pleased to announce that the Odysseyware platform is currently functioning normally.

As previously reported, Students and educators were having difficulty logging in to schools that use a URL in the owschools.com domain.

Our Operations team has implemented a solution and it appears to have resolved this issue. We will actively monitor the service to ensure the issues do not recur. Thank you for your patience.
Oct 14, 10:32 MST
Update - We appreciate your patience as we continue to implement a fix for the current issue. Our team is actively working to restore functionality. Thank you.
Oct 14, 10:14 MST
Identified - The Odysseyware platform is currently experiencing a partial outage.

Students and educators may have difficulty logging in to schools that use a URL in the owschools.com domain.

Our Operations team has identified the issue and is currently implementing a solution. We apologize for the inconvenience and will provide an update as soon as possible.
Oct 14, 08:22 MST
Investigating - The Odysseyware platform is currently experiencing a partial outage.

Students and educators may have difficulty logging in to schools that use a URL in the owschools.com domain.

Our Operations team is currently engaged and investigating the issue. We apologize for the inconvenience and will provide an update as soon as possible.
Oct 14, 07:59 MST
Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021
Resolved - We are pleased to announce that the Odysseyware platform is now functioning normally. We apologize for the problems reported earlier, and are confident that the underlying issue has been fixed.

If you are still experiencing issues, please reach out to CustomerSupport@edgenuity.com
Oct 11, 07:34 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 06:25 MST
Investigating - The Odysseyware platform is currently experiencing a partial outage.

Students and educators may have difficulty logging in to schools that use a URL in the owschools.com domain.

Our Operations team is currently engaged and investigating the issue. We apologize for the inconvenience and will provide an update as soon as possible.
Oct 11, 06:20 MST
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021
Resolved - We are pleased to announce that the Odysseyware platform is now functioning normally. We apologize for the problems reported earlier, and are confident that the underlying issue has been fixed.
Oct 7, 08:25 MST
Monitoring - We are pleased to announce that the Odysseyware platform is currently functioning normally.

As previously reported, students and educators were having difficulty logging in to schools that use a URL in the owschools.com domain.

Our Operations team has implemented a solution and it appears to have resolved this issue. We will actively monitor the service to ensure the issues do not recur. Thank you for your patience.
Oct 7, 07:34 MST
Identified - The Odysseyware platform is currently experiencing a partial outage.

Students and educators may have difficulty logging in to schools that use a URL in the owschools.com domain.

Our Operations team has identified the issue and is currently implementing a solution. We apologize for the inconvenience and will provide an update as soon as possible.

We anticipate the fix to be implemented in next 10 minutes and will provide an update within the next 30 minutes.
Oct 7, 07:12 MST
Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.

Oct 4, 2021

No incidents reported.

Oct 3, 2021

No incidents reported.